Feedback

We are always eager for feedback from our customers! We would love to receive any feedback you may have about our service, products or website.

Please use the "Write A Review" option on our product pages or contact us and let us know how we are doing.

Also a big thank you to past customers who have taken the time to tell us what you think! 

Recent Willgen Feedback:

9th April 2020

Hi Bill, just to let you know my solar charger has just arrived, everything all present and correct. The only annoying thing is that I’m working today so won’t be able to get a chance to hook it all up until over the weekend, but I saw someone else in the Porsche Club has got pretty much exactly the same kit and it seems to be working well for his Cayman GT4, so I am hoping it will be the same for me and will keep the car’s battery nicely topped up during the current lockdown. Still very frustrating not to be able to get the car out for a “proper” drive at the moment, but hopefully now I won’t be needing a new battery as well when things finally get back to something more like “normal”!

Many thanks again for your help and very prompt service, I shall certainly be recommending your company to anyone else who is looking for a solar power solution.

Best regards

Caroline, London (Optimate 20 Solar Charger, Cigarette Plug Adapter, Suction Cups)

-------------------------------------------------------------------------------------------------------------

14th November 2016

Hi Bill, I've just had the solar light system that you supplied fitted in our stables. It is absolutely fantastic. Your kit was outstanding and everything we needed was included. Many thanks for your excellent service. I will not hesitate to recommend you to everyone I know. 

Bob S, Pembrokeshire (Solar stable lighting kit for DIY installation - installed by local tradesman - 2 blocks of 2 stables facing each other & 1 outside light)
-------------------------------------------------------------------------------------------------------------
23rd October 2016

Hi Bill.Finally got around to fitting the lights in the stables today and I am super impressed by them! They are so bright and it's going to make my winter mucking out so much easier! Thanks! 

KG, Devon (Solar Stable Lighting - 2 x stables, 1 x larger 24ft x 12ft stable & 2 outside lights)
-------------------------------------------------------------------------------------------------------------

27th May 2016 

Hi Bill! Hope you're ok. I have finally got to use the lights in total darkness tonight. 10.30pm to midnight. They are perfect. Have attached photos for you. These photos purely have light from the solar panels... No light from other sources at all ☺️(See our Facebook Page for images) Thank you for all of your help!! 

BH, Leicestershire (Solar Stable Lighting Fully Installed - 4 stables, 2 tack rooms, 2 outside lights & inverter with 230V AC socket)
------------------------------------------------------------------------------------------------------------
28th April 2016 

Hi Bill. Now the winter is over I thought I would update you on the solar lighting which you installed. it really has been beneficial as we have not been restricted to daylight at the field & stables. The lighting has not let us down at all & has been fantastic to be able to see what we are doing especially in the feed room. We are now putting the electric fencing to use with the grass beginning to grow. Thank you once again for supplying & installing it all, money worth spent as they say!! I don't think we could have installed like you did especially as you were able to modify as you went along. Best wishes

GH, Nottinghamshire (Solar Stable Lighting Fully Installed - 3 stables, hay store, field shelter, shed, outside light & electric fencing unit)
----------------------------------------------------------------------------------------------------------------------------
20th January 2016  Hi Bill, Thank you so much for doing the lights today. They are wonderful!  If ever I can fit a solar panel, I'll be in touch. Many thanks,

LH, Nottinghamshire (12V DC Solar Stable Lighting (No Solar) - 2 Stables and outside light)
------------------------------------------------------------------------------------------------------------------------------
15th November 2015 

Dear Bill, Just to report that the lighting system is all up and running now. It took 3 of us About 8 hours and we are very pleased. The kit contained everything and the instructions were very good apart from a rubber grommet for the solar panel wire (we used silicon instead). Thanks again. 

SC, Dorset (Solar Stable Lighting Kit for DIY Installation - 4 Stables, Tack Room, Remote Controlled Outside Light)
---------------------------------------------------------------------------------------------------------------------------------
5th November 2015 

Yes, we love them [the lights]. I enjoyed installing them too.  Challenged the old grey matter and diy skills lol but on the whole, once I got going, you were right, they were not difficult to do.  It's a real treat to be able to switch a switch and there is light. :-) Thank you for you help and guidance.

GM, Nottinghamshire (Solar Stable Lighting Kit for DIY Installation - 3 Stables, Tack Room, 2 Outside Lights)
-----------------------------------------------------------------------------------------------------------------------------------

28th September 2015 

Bill, Just a quick note to say lighting system is all up and running. My daughter is very pleased - lighting really good both inside and outside the stables. No problem with battery capacity so far but we will see how it copes over the winter months ! Thanks

AH, Northumberland (Solar Stable Lighting Kit for DIY Installation - 2 Stables, Store Room, 3 Outside Lights (1 motion activated)
-----------------------------------------------------------------------------------------------------------------------
13th November 2015 

Hi Bill. We are really pleased with the lights!! Many thanks again as it's so much easier now on dark nights.

GH, Nottinghamshire (Solar Stable Lighting System Fully Installed - 3 stables, hay store, field shelter, shed, outside light & electric fencing unit)
----------------------------------------------------------------------------------------------------------------------

Old Ecofreak (before we rebranded to Willgen) Feedback:

5th November 2014

Hi Bill, Just a note to let you know how pleased I am will the stable lighting you supplied and fitted for me.  It all works perfectly and makes me wonder why I didnt buy it sooner!  Excellent service and advice, highly recommended. Many thanks

JM, Nottinghamshire

----------

 recently ordered an Owl Energy Monitor  from Ecofreak ,the website worked well ,easy to navigate and carry out the transaction .The item arrived promptly and well packaged,and I liked the fact that the postage was a reasonable priced. The Owl Energy Monitor worked as described I am very pleased with it. I would not hesitate to use this company again

T P

(Received 7th February 2013) 

Bill

Many thanks for sending my order so quickly. I was very impressed with the speed of delivery.

A E

(Received 11th december 2012) 

Thank you for my outside solar light, it took 16hrs to arrive from ordering to delivery, I'm sure that's a record for Royal Mail!!!!!  thanks for a great service.

Regards

E H

(Received 6th December 2012) 

Dear Bill Musson,

I haven`t actually put my `sunsei ` to use yet but the service really is the BEST I have ever known when purchasing anything online. Also the website looks good & is easy to use.

There is certainly a good selection of products ! Hope your trading go`s well

David E

(Received 15th November 2012) 

Dear Mr Musson,

When asked to give my satisfaction with a product or service I almost without exception never give more than 9 out of 10 as a top mark.  However I am struggling to find a reason give anything but complete satisfaction.

The web site was interesting, informative and easy to use.  Ordering was simple and worked smoothly. As for delivery if you order late in the day you can ask nothing better than delivery within 36 hours.  So excellent all round and i hope that you prosper.

All the best

Richard Y

(Received 31st october 2012)

Hi Bill,

My daughter has just used the solar stable lights  for the first time - i.e. when total darkness has fallen - and she is thrilled to bits. She said it exceeded her expectations by a long way and more than met her needs.

Thanks very much for all that you have done.

K & H B

(Received 20th October 2012) 

Hi Bill

Thankyou for such a comprehensive kit - you have thought of everything! we didn't need to buy anything extra. 

Labelling everything individually and explanations we found extremely helpful and allowed the installation of our solar panel/stable lighting to be staightforward.

The instructions and attention to detail was very clear and everything worked well first time. We are very impressed with your proffessional approach from the consultation, to ordering the correct items for us.. Thankyou again

Keith B

(Received 12th October 2012) 

Hi Bill,

Just finished the lighting. All went very well and took a little over a day to do it but then I am a novice. The package you sent was excellent and the instructions were exactly as required. They made the whole process much easier than it would otherwise have been. Can't wait for it to get dark and to see the lights on.

With regard to the summer when the need for lighting is minimal, I was wondering whether it would be possible to use the panel to provide power for some electric fencing. Would you be kind enough to advise me on this please. Obviously there may be the need for additional parts.

Look forward to your reply and in the meantime please accept my sincere thanks and appreciation of your assistance and efficiency.

Brilliant!

Michael C

(Received 7th October 2012) 

Bill,

Many thanks for the order, it arrived this morning (Sat), well packaged and good service.

Nice to find a place that supplies 12v bulbs without having to spend aged searching sites.

Website was easy to navigate around and easy to use.

Dave

(Received 22nd September 2012) 

Hi

Just wanted to drop you a quick line to thank you for a truly wonderful service … your communications are fantastic and delivery second to none!  Absolutely brilliant!

Thank you once again!

Kind regards

Julie M

(Received 30th August 2012) 

Dear Bill, I bought a small solar panel from you a few months ago for my boat and, having used it now for several months, thought I would drop you a quick line to say how pleased I am with it. Last year, without it, I suffered from dodgy batteries for the whole season but this year the situation has been transformed for so little cost. Thank you for your service and for the help you gave me during the installation earlier this year.

Best wishes

Geoff F

(Received 6th July 2012)

Thanks very much great service.

Sam B

(Received 6th June 2012)  

Hi Bill, I am really impressed with your service, I have had so many disappointments with online shopping regarding warranty of the goods, but this time I am wrong.

Thanks and you may be sure that I will recommend your site.

Guy T

(Received 22nd May 2012)

Can I just say how impressed I am with your service and company. As a young business you are doing everything right. I thought Amazon was good, they could learn a thing or two from you.

I will certainly use you again and I have already recommended you to colleagues. Well done guys. Good luck for 2012 hope you stay busy and have a prosperous year.

Frederick J

(Received 1st December 2011)  

Dear Bill Just to let you know that I am very pleased with the outdoor fairy lights. They arrived very promptly and are just as described. The lights are very bright and the panel was easy to assemble on it's spike! Your web site is great - easy to navigate and clear.